Frequently Asked Questions
- How do I make an order?
Just go to xtreno.com (hint: you’re already here) and click on a product you like and add to cart. Then just follow the easy checkout process and soon you’ll receive your products (welcome to the club).
- This website accepts Visa, Mastercard, American Express
Customers who are signed in to their XTRENO account can use previously saved credit card information for faster checkout. This information is stored securely through encrypted servers and connections.
- It says “Sold out – no longer available” will you restock?
No, sorry. Sometimes we like to make products limited so that the people that do get them to get to feel really special. But if a product says “Out of Stock” then you can totally sign up for a restock notification and we’ll let you know when they’re back.
- Will my order be tracked?
Yes! No matter what shipping option you go for you will receive a tracking number in your shipping confirmation email so you can stalk your new gear all the way to your front door!